Importing Personal Effects
Shipments of household goods and personal effects are allowed duty free entry, provided that they have been owned and used for at least twelve months prior to importation. All necessary documentation must be completed and submitted when requested, before your shipment is dispatched. Please note that you must be in the country in order to successfully complete all customs clearance procedures.
Documentation
Britannia and our agents will assist you with completion of customs formalities. To assist us with this please let us have a copy of your passport (and visa if applicable). The required documentation will be supplied to you on arrival. To avoid any potential additional charges and delays it is advisable that relevant forms are completed and returned promptly to our Agents.
Prohibitions and Restrictions
In general it is in your interest not to import the following items.
Transit Times
Groupage or shared load consignments usually take 8 to 12 weeks door to door. However, this can vary depending on volumes being shipped, customs or immigration delays and prevailing weather conditions. Sole use containers usually take 3 to 6 weeks door to door.
Computer Tracking
Through satellite and computer technology we are able to monitor the progress of your consignment.
Bar Coding
All Groupage consignments will be bar coded before they are loaded into the shipping container. This will ensure that no items are left at origin.
Domestic Pets
Britannia can recommend a specialised shipper of animals to assist you in sending your family pet(s) from home to home. They will coordinate all documentation and necessary veterinary procedures.
Motor Vehicles
There are few countries outside the EU where it is practical or possible to send motor vehicles. Your local Britannia member will be able to guide you further on this.
Customs clearance
It normally takes ten to fifteen days for customs clearance and delivery. The time taken to clear goods through customs can be affected by Government policy, X-raying of goods, physical inspection, volume of traffic and the levy of any import duties or taxes. Charges raised by customs or quarantine officials will be paid for by our Britannia agents, who will seek reimbursement from yourselves prior to delivery.
Britannia In Turkey
Britannia has established a long standing and successful relationship with a network of dedicated removers, who will assist you with your destination services. Their full contact details will be sent to you prior to the forwarding of your consignment. Our agents are part of our extended Britannia family and we meet with them on a regular basis to ensure high standards of service are maintained.
Storage
Should you require storage prior to delivery this can be arranged. You should expect to pay locally a one off storage handling fee, plus a monthly storage charge. Please ensure that your marine insurance policy is extended for the period of the storage.
Destination Services
Following customs clearance your consignment will be delivered to your home, if you have paid for a door to door service, on a mutually convenient date. Goods will be delivered into your new home and placed in the relevant rooms as directed by you. Professionally wrapped and packed goods will be unwrapped and cartons unpacked onto a flat surface. All used packing materials will be removed from site on the delivery day. Although, there will be insurance implications, you do retain the right not to have some or all items unpacked or unwrapped should you so choose.
Insurance
Britannia Movers International is regulated by the Financial Services Authority and accordingly are authorised to provide fully comprehensive marine insurance cover. An insurance pack will be forwarded to you if requested.
On Arrival
Britannia can offer advice and information on a variety of aspects relating to living in Turkey.


