I just wanted to thank you and your team at Britannia Thomas Casserlys for helping us so successfully to move house. I am so glad we went with you and your team. We were so impressed and they were so helpful. Please pass on our thanks and praise to Martin, Budge and Josh!
I would really like to thank you for your help and assistance (and patience!) about my house move.
The team you sent to move me – Gareth, Chris & Kurt were so very helpful, kind and patient – they are a credit to the company. They just got on with it, and didn’t put any pressure on me as I still had some packing left on the morning – something I hadn’t planned on doing of course (very stressful). I really underestimated how long it would take to pack everything, and the usual story – I have too much stuff! My two friends who were helping me were equally impressed with the team’s attitude – very much ‘can do’ – an experience you don’t always receive these days from companies. All my furniture and ‘things’ were handled with care – something I worried about – but they couldn’t have been any more considerate, and were extremely efficient at their job.
I will of course be recommending your company to anyone I know…my friends will be doing so too.
I should like you to pass my most sincere thanks to the two gentlemen who helped with my move last week. They were very courteous, helpful and above all very efficient and professional. I should have been pleased to have had them in my empoly when I was working – a great credit to your company.
I am writing to convey to you our very sincere appreciation of your employees during our recent move. Steve and Alex were outstanding and certainly are ambassadors for Britannia Pink and Jones. Their professional attitude and attention to detail enabled our move to proceed smoothly. Alongside this was their personal demeanor – they were extremely pleasant to have in our house’s and their use of gentle humour was very welcome by ourselves. At all times they maintained their professional boundary and were respectful in their care taken by them in parking their vehicle at both properties. Our new neighbours have commented very favourably on their expertise and appreciated Steve’s enquiries about parking and unloading.
We had used Britannia previously – this move confirmed our high expectations of the level of service delivered by a Britannia company. It was not a straight forward move and we also appreciated the understanding and courtesy extended by your operational admin staff. Needless to say we would recommend your company and Steve & Alex without hesitation.
I am writing to thank Britannia once again for the outstanding removal you recently undertook of my families furniture and personal effects from Brussels to Oundle. You will be aware that a huge amount of trust and faith is placed in a removal company when they move everything a customer owns – particularly when an international move is involved. We had an outstanding experience with Britannia in 2011 when you moved us out to Brussels; I am delighted to be able to tell you that the move back to the UK was in every way as good – if not better!
In particular, please pass on my most grateful thanks to the 2 gentlemen who did the packing, loading, transportation and unpacking. Chris and Alec are real ambassadors for your company – they worked exceptionally hard throughout the move and were most diligent in all they did. I am delighted to report that their packing was first-rate; not a single item was damaged in the move, for which we are truly grateful. The energy, enthusiasm and sense of humour they maintained throughout the 4-days was exemplary.
We wish to thank the whole Britannia team for the excellent part you all played in making our move as hassle-free and efficient as possible. An outstanding effort all round!