I just wanted to drop a quick note to say thank you so much for today, your team were an absolute joy to have helping us with the move. They were so accommodating, arrived on time and took great care of all our belongings. I know in this day and age people only really provide feedback when it is “negative” or “constructive” however I couldn’t be happier with the service we received today and the 3 guys who came to us were absolutely fantastic.
Just wanted to pass on my thanks to your team involved in my move from the start with Tracey to actual move, the service has been first class. Andy was in both moves and has been absolutely fantastic. Stevie in Glasgow move and Davie on Dunoon move helping him, again absolute stars. They remain positive, calm and supportive throughout the day particularly empathetic with the customer at such a stressful time.
The three young men were incredibly professional, extremely helpful and pleasant, and worked tirelessly for the entire day. Nothing was too much trouble or bother for them. I feel incredibly lucky to have had them deliver my goods and I would like the company to know how lucky they are to have young men like that working for them. I would highly recommend the company if these young men are an example of their workforce team. They made the day seamlessly effortless.
Again I would like to thank the removal men who performed an excellent job with our move. I understand it was a tough job and it was done expertly and quickly. They took away a considerable amount of stress from what is a stressful experience and made the move more enjoyable. I would recommend your team to anyone.
All members of staff were very helpful and courteous over the two days. Lee appeared to take lead and was helpful in coordinating the move. It was worth paying for the cancellation waiver fee to reserve the date given the short time between exchange and completion – other companies did not offer this life saving option.
I have told friends particularly about the cancellation waiver fee to reserve a moving date given the unhelpfulness of solicitors in dragging out the conveyancing process until the very last minute. The fee appears to be a unique selling point for Britannia Turnbulls.
We would like to say how impressed we were with the very high level of service provided. The men involved, Scott and Alan – hope that’s right – were so helpful, accommodating and easy to work with and provided a very high standard of workmanship and consideration of the property and the furniture etc.. We are very grateful to them for turning a responsibility about which we were apprehensive into a worry-free experience. Please could you pass on our appreciation.
Britannia is a fantastic and trustworthy company! Thank you Britannia – you are amazing!! it is so great to see such honesty and commitment to service from a local company. I would seriously use them again and recommend them to all my friends.
Please send our thanks to everyone involved in our move. From what Rhonda has said, and from what I have experienced, it has been a professional and pain free process. Something very welcome to us, as there is so much chaos going on in our move.