Britannia Lanes of Somerset have been shortlisted as one of nine companies to be nominated for the Domestic Movers of the Year competition 2010, by the British Association of Removers (BAR) and the office of Fair Trading (OFT).
The competition, which is open to all members of the BAR, is nearing the end and the final shortlist of nine companies has been prepared based on a questionnaire, advertising used and mystery shopping calls carried out by the OFT.
The process is audited by both the BAR and the OFT and encompasses all parts of the removals process with a focus on customer care, training, equipment levels, facilities, client feedback and customer satisfaction.
Director of Britannia Lanes of Somerset – Maria Russell said “We are pleased to be counted in the top ten domestic removal companies in the country and I hope that we will be able to proceed to the final stage based on today’s site visit.”
The winner of the competition will be announced this year at the British Association of Removers annual conference in Bristol in May.