I want you to know that we were absolutely delighted with the hard work and quality of service provided by your team at Dornoch, Duirinish and again at Dornoch this week. They were 100% what anyone could ask from removal agents. Totally committed to satisfy the customer, very good working as a team, endlessly pleasant and respectful, very hard-working, nothing too much trouble, totally clean and tidy. An absolute credit to your company.
My 90+ year old patents are in the process of moving from Faversham in Kent to Torpoint Cornwall. Yesterday was the first stage of the move. About 10 minutes before your team were due we receive a call from them to apologise as they had been held up in a local diversion. Very impressed with good old fashion courtesy. The move was a difficult one with access being via a steep drive, narrow path and a set of narrow steps into the property. Never the less your wonderful cheery team worked like trojans in the sweltering heat. Refusing to stop for a drink as the job was a time demanding one coupled with they wanted to get my ageing parents on the road asap possible as it is a long journey. Both lads were chatty, courteous, and extremely helpful, hardworking guys. The boys Marcus and Callum worked to well over 9pm stopping once for a cuppa. The boys went above and beyond want was expected and are a credit to your company. Later today as they unload I will personally have the pleasure of knowing my patents are in safe caring hands. Well done to both boys. I would be grateful if you could pass on my thanks to both Callum and Marcus for their great work ethics their kindness, which was and is very much appreciated. I believe the boys are located in your Cornwall depot. These boys are a credit to your company. If all your crews are even half as good as Callum and Marcus you should be very proud Thoroughly recommend your company to others. Thank you
Good morning, I am emailing you to ask you to pass on my grateful thanks to Marcus and Callum from your Truro branch. They moved my parents John and Iris from Faversham Kent to Torpoint Cornwall this week and they could not have been more helpful, cheerful and understanding. They worked in the heat, rain,dealt with difficult neighbours etc never complaing. They worked long hours and were always concerned about my parents comfort etc. I can’t praise them enough. Please pass on our thanks to them,they are a real credit to your company. Many thanks Mrs Rogers
Dear Angela, Just a big thanks to all your staff and agents. Our contents were offloaded this morning by 11.30am Your guys both here and in the UK were great. Nothing is damaged . Very happy indeed to recommend Britannia to anyone. Thanks once again,
I wanted to drop you a line to say that we had such a positive experience using Britannia for our relocation to Brussels. It was all handled with the greatest efficiency and minimum fuss: impressive. I’d particularly like to thank Jack who lead the operation and Miroslav, his right hand man. They were practical, on the ball and worked very hard. Please pass on my thanks again to them.
Dear Caroline, thank you so much to you, and to everyone at Britannia, for all your help, and for the amazing, efficient service we have experienced with your company. It is a weight off of our minds knowing that the two boxes collected today are now in safe hands for their onward journey to Prince Edward Island! We will definitely recommend your company to any friends that may need your service in the future. Thank you!
We are so impressed by the level of service provided. David Freestone was very helpful and sympathetic to my husband’s unexpected illness. All the crew were polite and efficient in particular we would want to thank Tom and Greg who did so much to ensure that the unpacking was as painless as possible. We are recommending you to our friends.