Find out what our domestic customers from the UK and international customers have to say about their moving experience.
Ian and Laura, Tony,
Just a note to say how pleased we are with GSSK and Britannia’s (Chris and Mark at the final delivery unpack) quality delivery efforts, and one of the best moves we have ever experienced. We didn’t think moving could be that good! Many Many Thanks
Hi Andy,
I’m writing to thank you for all your help.
My stuffs arrived in perfect conditions and I had time to organize everything before leaving Spain.
I’m very happy for your professional service, and especially for your excellent personal treatment.
Kind regards,
Dear Sir
I just wanted to write and say how impressed we were with our moving crew. They were so helpful in all matters – we’d certainly recommend them to anyone.
Yours faithfully
Eileen
The crew were fantastic, and did a great job
We were delighted with the service provided by Britannia – both you and the delivery crew have been extremely professional and easy to work with so we’d like to thank you very much for making the move as straightforward and stress-free as possible!
Dear Derek,
Many thanks for the superb service Bardies have provided in moving our son’s goods and chattels to France. Collection and delivery were perfectly timed and the men could not have been more helpful in all they did for us. A professional, efficient and competitively priced service that I would happily recommend to anyone contemplating moving abroad.
The team – Dan, Sean and Andy were excellent. Very professional, polite and so helpful. They ensured everything was done to our satisfaction and made our move very relaxed and enjoyable. Thank you
Dear Robert and John
This is just a brief note to thank you for a superb move. Our container arrived here on Monday (27 May), having left our house in Shaldon on 10 April. It was not held up for an inspection and there were no further costs for delivery this end even though the truck and container stayed on the street outside rather than risk our driveway.
I must compliment the work of your packers, who did an amazing job — I hadn’t really registered at the time just how well packed everything was, but some things, notably paintings and prints, were better packed for this move than for any previous international move. Not one item was broken or damaged — a record for us — so my sincere thanks and congratulations to the team.
You will also be very happy to hear that we had a wonderful experience of New Zealand Movers, too. The Auckland office people were helpful, the Hamilton office people went the extra mile printing out forms and photocopying for us, and the delivery team were absolutely superb. They were polite, good humoured, extremely hard working, competent, efficient, professional, and uncomplaining — Wow! — What a contrast with a previous experience (in the UK, I’m sorry to say) where our ‘stuff’ from Australia was delivered by movers from hell who were rude, unhelpful, patronising and full of complaints. That team didn’t unpack anything, whereas the New Zealand Movers team just quietly got on with unpacking all our furniture and putting it together, and even asked if we wanted anything moved around. I was very, very impressed and very grateful for the head start they gave us on getting this house organised the way we want it.
Thank you again.
Yours sincerely, and with kind regards and best wishes
Mrs Havemann
I just want to say that the guys were absolutely brilliant on Tuesday, they were cheerful all day and nothing was too much trouble. This could have been a very difficult day for me but they made it so much easier. I did thank them at the time but I think it’s good to give feedback so that you know in the office.
26th October 2011
Dear Mr Thomas
Our first (and last!!) home move in 32 years was for us a traumatic and stressful experience and two weeks after moving in we are still encountering quite a few problems and are far from unpacked or organised. In the process, we have had to deal with a considerable number of people and agencies we do not normally encounter and have been dismayed at the lack of reliability – never available, never returning calls, not turning up when they said they would etc.
But Britannia Thomas Casserlys was a pearl in this sea of mud. We can only describe your service from start to finish as brilliant. We have never seen a team work so hard and effectively for many, many years. Particularly outstanding were Dave and Alan. If only everyone else came anywhere near your performance! We can only say a very big thank you and we were so glad we chose your services.
Yours sincerely
Jon & Sheila Wherry
Schools we Have worked with
Main removals contractor for Shrewsbury School http://www.shrewsbury.org.uk/
Work carried out for other top private schools:
Abingdon School www.abingdon.org.uk/
Stowe School www.stowe.co.uk/
The Kings School Canterbury www.kings-school.co.uk/
Fensham Heights School www.frensham.org/
Moreton Hall Oswestry www.moretonhallschool.com/
Oswestry school www.oswestryschool.org.uk/
More customer feedback
Our average client satisfaction rating: 96% (Click here)
