Britannia Movers Reviews

Dear Britannia Movers,

Back on the 8th February, a group of 3 guys helped move my parents back to their home after fire damage last year.  It has been a bumpy ride and finally the date came for your removal people to help re-pack and move (in half a day) a whole 3 bed-roomed house!  Unfortunately I don't have their names but I know of at least one person who helped pack up the sodden, water and fire-damaged contents back in May and move to temporary accommodation – only to be there on the return!!

Thank you so much for the constant communication, friendly, happy staff who work for Britannia. It has been a memorable 9 months and should I ever need a removals company – I'll know where to come!

As promised, here are a couple of photographs that I took.  Please pass onto the guys for their Notice-Board!

Very best wishes and many thanks for everyone's help.

Kind regards

Tracy & Sarah Glover

(Daughter/grand-daughter of Mr & Mrs Roberts)

Hi

I really feel the need to write an e mail to you all to say a big "well done"

I have visited your branch a few times to get boxes over the last few days, the last being on Saturday morning.

What a pleasure to see people that not only had a genuine interest in me as a customer but were happy and smiley and made me feel valued.

Although i moved myself this weekend to my new property, i went straight home and said that i would  be using you next time!

Outstanding customer services. We strive as a bank to make customers feel like your ladies and gents did last week.

Well done

Nathan

Dear Mr Lane

The move from Cornwall was not good; the move from Cornwall was not good, it was utterly BRILLIANT! -(repeat) – it was utterly BRILLIANT!

Our warmest and greatest THANKS to Rob and Mike and Steve for being so kind, courteous, considerate, helpful, understanding AND never forgetting their objective!

I was slightly concerned at getting out on the 30th January – but we achieved it and departed by 5.00pm on that day – leaving for Surrey. We owned this house at 11.45am on 31st January and allowed the exiting owners another two days to clear out their sheds and garage!!!??!! (One can be so kind!!)

It was now an easy move – but Lanes never forgot their objectives and how to get there and how to achieve it. THANK YOU. THANK YOU.

So Rob and Mike had better be there for the move out of storage because they know how to steer between two tight gates!

I will never forget the move and the emotions from leaving Cornwall – but then the call of two grand-sons………..!

Our thanks to Shane, Andy and John Barnett for all their help.

Kind regards

Tony & Maureen

Dear Mr Trenchard

Re: Moving from Addlestone to Whitland by your Andover branch

I am writing to you to give you some feedback re my family's move from Addlestone in Surrey to Whitland during the week beginning 5th September.

I have used your company on four previous occasions (two for us and two for relations, three times from Hounslow and once from Newhaven) and after the first occasion I have never asked for a quote from any other company. I also knew this time that the move would be especially difficult due to the bulk of items that were being transferred from both our fields in Horsell and our home in Addlestone so I contacted Robin Johnston at your Andover branch. Robin came to estimate and was fantastic, very analytical and totally professional with very constructive advice and he has supported us and our move, despite its size and general difficulties, at every stage. We ended up using two full road trains duly filled by Rob, Dan and Aidey and they also couldn't do enough to ensure we were satisfied with our move and their patience and humour gently brought us through the four days of moving. I can honestly say that as a result of using your company again there was no stress involved in our move: a huge credit to you all.

Please pass on our thanks to all concerned from us all, we will always recommend you to anyone we know who is embarking upon a move (as we always have done).

Yours Sincerely

Maggie & Richard 

Excellent as always – would never use anyone other than you!

Excellent as always – would never use anyone other than you!

Our container was delivered today bang on time and we are now busy unpacking and finding somewhere to put everything. The delivery crew were excellent as were the guys at Boylston, all very professional and helpful. Altogether a very smooth seamless operation and all of you so pleasant and easy to work with. Many thanks for a first class job! We shall certainly be in touch with you when the time comes to make our final shipment to the UK in June.

Andy,We felt we needed to drop you an email about the move you did for us last week.As you know it is rather a stressful time for people when moving house and so it is great when you get looked after well by your removal men.We wanted to tell you just what a fantastic job that Derek, Marty and Barry did for us. They do yourself and your Company a great credit and were totally professional, patient and considerate at all times.The boys worked extremely hard for 2 days solid and at no point were we concerned about what was happening to our belongings.Please pass on my best regards to them and if you need a reference at any time for these boys work then we will be only too glad to offer one.The 3 of them would be welcome back to work with us again at anytime, true professionals and well done to them!Best regards,Ian & Paula Fleming

Have already recommended to friends who will be moving soon, and I understand that they will be using you for their move.

Your crew Rob & Mike were excellent.